Shipping.
DELIVERY POLICY
At Games Grotto, we strive to make your experience shopping with us fun, simple and easy!
DISPATCH GUARANTEE
We aim to be as efficient at packing and shipping orders as possible so that you can spend more time playing and less time waiting for your new games!
STANDARD DELIVERY:
COURIER: AUSTRALIA POST
TIMEFRAME: 2-12 BUSINESS DAYS
SHIPPING DELAYS
Occasionally due to circumstances outside Games Grotto’s control, delivery delays may occur.
If you believe there has been an issue with your delivery, please contact us through social media or email within 14 days of receiving your shipping confirmation email, so we can launch an investigation with our couriers on your behalf. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.
Policy updated: 31/07/2022